[FC] Re: <VV> Finding a Pilot Bushing & Broken Vendor Promises

[Bruce Gwyther]

Anyone can make a mistake once in a while. I believe it takes a first class
person and company to admit it when they do. I have always received
fantastic service from Lon and his people.  THREE cheers!!!
                        Bruce Gwyther
                        Bonneville Corvair Club


----- Original Message ----- 
From: "corvairs" <lonwall@corvairunderground.com>
To: "Greenbrier Goon" <greenbriergoon@yahoo.com>
Cc: <corvanatics@corvair.org>; "corvair list" <virtualvairs@corvair.org>
Sent: Monday, February 14, 2005 5:15 PM
Subject: [FC] Re: <VV> Finding a Pilot Bushing & Broken Vendor Promises


> Since the Goon is speaking of us,  I will say this - He has every reason
> to be upset about the pilot bushing situation. It was a major goof to
> send him one of the sintered/graphite iron bushings. They MAY be alright
> but they are not what we advertise and sell. The problem came in that we
> found our delivery of bronze bushings delayed. Turns out the machinst
> that makes them for us now has war contracts that he has to keep. So, we
> ended up having about 20 bushings hand made. Still, Mr Goon should have
> had the first replacement bushing over 2 weeks ago. He contacted us and
> we sent him another - we offered to send air but he said that weas ok -
> very nice of him and no good deed goes unpunished. Both post packages
> appear to be lost. We have taken it upon ourselves to send him one Fed
> Ex at our expense today.
>
> Normally the Post provides excellent service but because we have lost 2
> packages there has to be some glitch in the address. The truth is we'd
> had way more trouble with UPS and to a much lesser extent DHL. Fed Ex
> and the Post have the best track record. I know Goon didn't mention us
> by name but this problem is ours and no other vendor should be inpuned
> on the list - Lon
>
> www.corvairunderground.com
> PORTLAND IN JULY!!  www.corsaoregon.com