<VV> Re: Rant against Dealers was Confusion
Jeff Clark
markii56 at yahoo.com
Fri Sep 1 12:38:15 EDT 2006
A dealer I once worked at would often get cheap,
off-brand brake pads from the local parts houses to do
warranty work. They'd change the parts numbers on the
warranty repair order, and submit the claim to Ford.
They'd do the same on retail brake jobs: charge the
customer for Ford pads, change the part # on the
repair order to reflect a Ford part number (which gave
the customer a Ford 12/12 warranty), then used the
cheaper, non-Ford pads. The worst part was, these
pads were little more than cardboard.
I'm proud to say that dealer fired me after they found
out just who blew them in to Ford for submitting
fraudulent warranty claims (which went WAAAAAY beyond
brake pads).
Jeff Clark
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