<VV> Finding a Pilot Bushing & Broken Vendor Promises

[corvairs]

Since the Goon is speaking of us,  I will say this - He has every reason 
to be upset about the pilot bushing situation. It was a major goof to 
send him one of the sintered/graphite iron bushings. They MAY be alright 
but they are not what we advertise and sell. The problem came in that we 
found our delivery of bronze bushings delayed. Turns out the machinst 
that makes them for us now has war contracts that he has to keep. So, we 
ended up having about 20 bushings hand made. Still, Mr Goon should have 
had the first replacement bushing over 2 weeks ago. He contacted us and 
we sent him another - we offered to send air but he said that weas ok - 
very nice of him and no good deed goes unpunished. Both post packages 
appear to be lost. We have taken it upon ourselves to send him one Fed 
Ex at our expense today.

Normally the Post provides excellent service but because we have lost 2 
packages there has to be some glitch in the address. The truth is we'd 
had way more trouble with UPS and to a much lesser extent DHL. Fed Ex 
and the Post have the best track record. I know Goon didn't mention us 
by name but this problem is ours and no other vendor should be inpuned 
on the list - Lon

www.corvairunderground.com
PORTLAND IN JULY!!  www.corsaoregon.com

Greenbrier Goon wrote:

>before the parts were even shipped.
> 
>My next "free" weekend was in mid-January.  That is when I discovered by chance that the incorrect pilot bushing had been sent to me.  This was now the second weekend wasted.
> 
>The vendor that sent me the bad bushing promised to send the correct one right out to me.  Shipping time should only be about 2 days from that location to me, but by the next weekend nothing had arrived.  Weekend number 3 wasted.
> 
>So I call them on the following Tuesday.  They stated that they just sent it out the day before (?)  I don't know why it took so long, but at this point I was getting too angry to argue.  I just wanted the damn part.