<VV>Re: Car Buying- the wave of the future? (non-corvair)

[Mark Noakes]

I'm looking for a new truck to support my vehicle restoration activities (Corvair content) and multitude of home/yard/furniture projects and just had this happen to me last night.  In response to a request for quote, the dealer emailed back and said to come in to discuss a purchase.

No thanks,

Mark Noakes
66 Monza

----- Original Message -----
From: "Jeff Clark" <markii56 at yahoo.com>
To: "Virtual Vairs" <virtualvairs at corvair.org>
Subject: <VV>Re: Car Buying- the wave of the future? (non-corvair)
Date: Tue, 3 Jan 2006 17:45:08 -0800 (PST)

> 
> Russ Moorhouse wrote:
> 
> "...A common compliant from those I know, who have had
> success in Internet buying, is a large number of the
> dealers will call you or send you an email asking you
> to give them a call to discuss the transaction, rather
> than sending you a quote.  That's not the way it's
> supposed to be and all of these people just ignored
> these salesman and only dealt with those who sent out
> quotes..."
> 
> I handled all Internet inquiries in my dealership for
> nearly a year, and my first response ALWAYS included
> an EXACT price quote (assuming I could figure out what
> a customer was looking for...), which was never above,
> but often below, factory invoice.  The frustrating
> part for me (and my fellow salespeople will I'm sure
> agree) was all the bogus inquiries.  About a third of
> the inquiries are kids playing on the computer.  At
> least half of the remaining two-thirds had incorrect
> phone numbers, e-mail addresses, or no way to contact
> the person at all.  And I work in an area that's
> high-tech and people are computer-savvy.  I've since
> gone back to regular sales, with just my one website
> for a source of customers.  From this end of things,
> the Internet has a LOOOOONG way to go before it's the
> definitive way to buy and sell vehicles.
> 
> 
> 		
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Mark Noakes

Personal, hobby, enthusiast vehicles, work/school, nature/travel/art photography located at:

http://blog.mark.noakes.com/

"In theory there is no difference between theory and practice, but in practice there is usually a difference."--Anonymous