<VV> Confusion

Charles Lee at Proper Pro Per chaz at ProperProPer.com
Fri Sep 1 00:57:31 EDT 2006


Which means that a "recall" is a sales opportunity, as are "warranties" and 
"guarantees" all of which simply get you into the shop, where they (try to) 
coerce by saying that other work is "required."

So, in that respect, they are the same to a salesperson.


----- Original Message ----- 
From: "Ken Wildman" <k-wildman at onu.edu>
To: <virtualvairs at corvair.org>
Sent: Thursday, August 31, 2006 4:04 PM
Subject: <VV> Confusion


> Folks seem to be confusing some terms.
>
> Warranty/Guarantee is a promise limited to certain kinds of defects, to 
> repair or replace without cost for the specific item(s) listed in the 
> warranty.
>
> Recall is a federally mandated action by the manufacturer to correct a 
> manufacturing/materials defect in an automobile.  The complete recall 
> action must be done without cost to the customer.  Any other work you 
> agree to is done on a regular repair basis and you pay.
>
> Ken
>
>
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