<VV> Fw: Sending a Payment (PayPal) (No Corvair) (Was: More on the eBay bum)

[Alan and Clare Wesson]

In case you doubt whether I have given you an accurate assessment of the 
situation that I just described with regard to PayPal, here is the email I 
received from them in response to the one I sent them asking why the 
transaction had been reversed (because I forgot to mention that the first 
time they contacted me, they didn't even tell me what had happened - all I 
got was a note saying the transaction had been reversed!). You can see my 
message right at the bottom.

Sorry for the lack of Corvair content, but I feel this is a vital piece of 
public information, because I was, and still am, absolutely staggered by its 
content!

Cheers

Alan

P.S. I have blanked out the IDs for obvious reasons!

P.P.S. If this transaction had been reversed three days later I would have 
had seller protection! Odd, that...



----- Original Message ----- 
From: PayPal
To: Alan Wesson
Sent: Monday, September 29, 2008 12:56 PM
Subject: Re: SendingaPayment


Dear Alan Wesson,

Thank you for contacting PayPal in relation to the transaction that was
reversed on your account.

PayPal placed a temporary hold on this transaction because we had received
a notification that the funds might be fraudulent. While the transaction
was on temporary hold, neither the seller nor the buyer could access the
money.

If PayPal receives this type of notification, we are obliged to investigate
further the transaction in question. This email is in relation to the
following transaction:

      Email address of the buyer: *****************
      Amount: £29.99 GBP
      Date of Transaction: Sep. 18, 2008
      Transaction ID: *****************

After a thorough examination, PayPal has now completed the investigation of
this transaction. We would like to inform you that our suspicions were
confirmed and we have therefore reversed the transaction back to the buyer.
Unfortunately, due to data protection we cannot disclose any further
information in relation to the investigation.

We recommend that you contact the buyer directly to arrange for the goods
to be returned to you.

If you need further assistance, please don't hesitate to reply to this
email and let us know.

Sincerely,
*****************

UK Services Department
PayPal, an eBay Company

Copyright © 1999-2008 PayPal. All rights reserved. PayPal (Europe) S.à r.l.
& Cie, S.C.A. Société en Commandite par Actions. Registered Office: 5th
Floor, 22-24 Boulevard Royal, L-2449, Luxembourg, RCS Luxembourg B 118 349

Original Message Follows:
------------------------
Form  Message
customer  subject:  A  payment  has  been  reversed  but  no  reason  has 
been  given
in  the  email  from  PayPal

customer  message: 'Hi  -  I  have  received  a  notification  of 
transaction
review  and  reversal  of  payment  from  you,  but  no  reason  has  been 
given  in
the  email  from  you.'