<VV> Confusion

Ken Wildman k-wildman at onu.edu
Thu Aug 31 19:04:59 EDT 2006


Folks seem to be confusing some terms.

Warranty/Guarantee is a promise limited to certain kinds of defects, to 
repair or replace without cost for the specific item(s) listed in the warranty.

Recall is a federally mandated action by the manufacturer to correct a 
manufacturing/materials defect in an automobile.  The complete recall 
action must be done without cost to the customer.  Any other work you agree 
to is done on a regular repair basis and you pay.

Ken




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